Updated May 14, 2020: As families, communities and businesses work to limit the spread of COVID-19, we are taking action with you. The safety of our guests and staff is our top priority at all times, and we are responding with vigilance. In order to do our part, we will work to flatten the curve.
Alpine Air Alaska has suspended all helicopter tourism flights through mid-June. We will maintain operational readiness exclusively for essential commercial charter services in the state of Alaska during this time. On June 14th we will either resume our tourism flights or reassess and determine when we can return to a regular operating schedule for our tours.
For our commercial charter guests, support staff, and pilots, we have instituted rigorous COVID-19 etiquette. We are closely following CDC guidelines to implement simple, effective and environmentally safe procedures to clean and disinfect all passenger contact areas. We are taking the following steps:
- Entry into our hangar is by appointment only.
- Our ground staff is thoroughly cleaning and disinfecting each aircraft before and after each flight. All surfaces passengers come in contact with are disinfected per CDC guidelines, including seats, doors, handholds, headsets and mics, mic covers are replaced for each passenger.
- We strongly encourage passengers to arrive in their own vehicle if possible. The vehicle we use to transport our guests is thoroughly cleaned and wiped down after each use. All surfaces passengers have come in contact with are disinfected before and after every use.
- All surfaces in our office and public areas are cleaned and disinfected throughout the day, and after each use. Personnel have been provided an extensive checklist for decontamination, which is followed every hour or as needed based on passenger traffic.
Thank you for your support as we all face this challenge together. If you have any questions, please don’t hesitate to contact us at email@example.com.