Update June 1, 2020:
We’re excited to announce that we are re-opening in June! We will resume our scenic flights on June 1st, and glacier dog sled tours on June 25th. Charter flight services remain ready for operation. Our team is taking extra steps to protect the well-being our guests, support staff, ground-crew and pilots. We have instituted rigorous COVID-19 safety measures and are closely following the city’s operating requirements and CDC guidelines to implement simple, effective and environmentally safe procedures to clean and disinfect all passenger contact areas. We are taking the following steps:
- Employees will screen for any signs of illness prior to work and any employee displaying symptoms of COVID-19 will not be permitted to enter the establishment. Employees are required to adhere to frequent handwashing guidlines as set forth by the CDC.
- Entry into our hangar is by reservation only, and limited to three people at a time. A mask is required inside the building, and aboard the aircraft. If you do not have a mask we can provide one for you. We ask employees and guests to observe a 6-foot minimum physical distance on the ground. Hand sanitizer will be available to guests at all times.
- Our ground staff is thoroughly cleaning and disinfecting each aircraft before and after each flight. All surfaces passengers come in contact with are disinfected per CDC guidelines, including seats, doors, handholds, headsets and mics, mic covers are replaced for each passenger. All surfaces in our office and public areas are cleaned and disinfected throughout the day, and after each use. Personnel have been provided an extensive checklist for decontamination, which is followed every hour or as needed based on passenger traffic.
- We strongly encourage passengers to arrive in their own vehicle if possible. The vehicle we use to transport our guests is thoroughly cleaned and wiped down after each use. All surfaces passengers have come in contact with are disinfected before and after every use.